At Teer Gati, we respect the privacy of our Store Partners and are committed to protecting their personal and business information. This Store Partner Privacy Policy explains how we collect, use, store, and share information when a store, shop, or business partners with Teer Gati for delivery and logistics services.
By registering as a Store Partner or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you onboard as a Store Partner with Teer Gati, we may collect the following types of information:
Business Information
- Store or business name
- Owner’s or authorized representative’s name
- Business address (pickup location)
- GST number (if applicable)
- Type of business or services offered
Contact Information
- Mobile number
- Email address
- WhatsApp number
Payment and Settlement Information
- Bank account details
- UPI ID or other payment details (for settlements and payouts)
Operational Information
- Order and delivery details
- Pickup and delivery history
- Limited customer information required solely to complete deliveries
2. How We Use Store Partner Information
Teer Gati uses Store Partner information strictly for business and operational purposes, including:
- Providing pickup and delivery services
- Managing orders, logistics, and delivery partners
- Communicating with Store Partners regarding orders, service updates, and support
- Processing payments, settlements, and invoices
- Improving service quality and operational efficiency
- Resolving disputes, complaints, or service issues
- Complying with applicable legal and regulatory requirements
We collect and use only the information that is necessary to provide our services effectively.
3. Sharing of Information
Teer Gati does not sell, rent, or trade Store Partner information to any third party.
However, information may be shared in limited circumstances, such as:
- With delivery partners/riders for order pickup and delivery
- With payment gateways, banks, or financial service providers for settlements
- With technology and infrastructure service providers (servers, software platforms)
- When required by law, regulation, court order, or government authority
- To protect the rights, safety, and property of Teer Gati, Store Partners, or customers
All third parties are required to maintain confidentiality and data security.
4. Data Security
Teer Gati takes reasonable technical and administrative measures to protect Store Partner information from unauthorized access, misuse, loss, or disclosure. These measures include:
- Secure servers and systems
- Restricted access to sensitive information
- Regular system monitoring and security updates
While we strive to safeguard your information, no method of data transmission over the internet is completely secure. Therefore, absolute security cannot be guaranteed.
5. Data Retention
We retain Store Partner information only for as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal and regulatory obligations
Once the information is no longer required, it is securely deleted or anonymized.
6. Store Partner Rights
As a Store Partner, you have the right to:
- Access your personal or business information
- Request correction of inaccurate or incomplete data
- Request deletion of data after service termination (subject to legal requirements)
- Raise concerns or questions regarding data privacy
You may exercise these rights by contacting Teer Gati through the details provided below.
7. Third-Party Links
Our website, app, or partner panel may contain links to third-party websites or services. Teer Gati is not responsible for the privacy practices or content of such third-party platforms. Store Partners are encouraged to review the privacy policies of those websites.
8. Changes to This Privacy Policy
Teer Gati reserves the right to update or modify this Store Partner Privacy Policy at any time. Any changes will be effective immediately upon posting on our website or partner platform. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Information
If you have any questions, concerns, or requests related to this Store Partner Privacy Policy, please contact us at:
Teer Gati
📍 A-17, Block A, Naraina Industrial Area, Phase 2, Delhi, 110028
📧 Email: support@teergati.com
📞 Phone: +91 966 782 5869